Tim Beresford, Chief Executive at the Australian Financial Security Authority, advises on how to encourage individuals to develop empathy in the workplace in this frequently asked question. Tim explains that leaders can model and demonstrate empathy by acknowledging and recognising it when it’s done and considering setting the right tone that encourages an empathetic and open approach. Tim also reflects that, ultimately, it is up to an individual to achieve these goals through accountability and ownership. Listen to Tim’s full episode here.