Listen in as Scott Johnston, Deputy Secretary of Revenue NSW, provides his perspectives and experiences on organisational agility and resiliency as part of our first podcast series of Trailblazing with CorbettPrice on organisational health and the seven dimensions of wellness. In this FAQ, Scott shares how his team has used customer-centred design principles to provide flexibility and improve how they deliver their service to customers.
Listen to Andy Corbett, Managing Director of CorbettPrice as he explains what an operating model is and why it’s important for organisations.
Listen to Andy as he explains how an operating model connects and bridges the gap between a company’s strategy and execution.
Listen in to hear Andy explain how an operating model can help organisations to adapt and future-proof against changes in their business environment.