We’re back for series two!
Join us for our new podcast series on embracing organisational change. Over five stimulating and thought-provoking episodes, Andy will speak with industry-leading trailblazers as they unravel and reveal their fresh perspectives on the most pressing transformational changes organisational leaders face today.
Weekly episodes will drop from Tuesday, the 22nd of August, on our website and across your preferred podcast platforms, including Apple, Google, and Spotify.
Click on each episode for a synopsis and link to listen in:
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Shifting mindsets both at the individual and institutional level, can be one of the biggest road blocks to overcome in successful transformations. Leaders must also change how they engage, empower and include their workforce in strategic decisions for their organisation.
In this episode, we will look at ways we can approach these changes with a POV on the education industry.
Episode out now: www.corbettprice.com.au/series2/episode-1
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Gaining more efficiency to deliver better customer service is paramount in many organisations today, but how you approach this can mean the difference between making significant returns or alienating staff and customers. According to research conducted by McKinsey, the top four root causes of organisational inefficiency are complex structures, unclear roles and responsibilities, unwieldy governance models, and unclear processes. Barriers to overcoming these included insufficient resources, organisational resistance, limited capacity, and unclear priority of opportunities.
In this episode, we will discuss how an operating model approach helped a government agency gain a clear picture of its physical operating environment and how it served as its blueprint for optimising their service delivery to customers.
Episode out now: www.corbettprice.com.au/podcast/series2/episode-2
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In the Australian Public Service (APS) Reform Agenda, one of the four key priorities was that the APS would be a model employer. This included setting the standard for equity, inclusion and diversity as well as boosting First Nations employment in the APS to 5%.
But more needs to be done other than this statistic. According to the 2022 APS Commission's report on Diversity and Inclusion, employees from diverse groups were found to have a higher intention to leave or an increase rate of separation.
In this episode, we aim to explore how leaders can define and approach inclusive leadership, and discuss psychological safety in the workplace.
Episode out now:
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Across the world, high employee attrition rates are a crucial concern of organisational leaders. With the competitive talent landscape shifting power to workers, employers may need more answers to help solve this critical challenge.
In this episode, we explore how employers are tailoring employee value propositions to attract and retain the best talent, and the concept of contribution agreements.
Episode out now:
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There has been much discussion on the responsible adoption of AI. In McKinsey's State of Organizations 2023 report, more than half of global survey respondents said they had adopted AI in at least one of their business units, and nearly two-thirds expected that their companies' investments in AI would increase over the next few years. However, in Australia, we are lagging behind in this adoption according to Boston Consulting Group, suggesting that implementing, scaling, managing risk, and gaining customer trust with responsible AI being the key reasons why.
Episode out now:
Meet our series two trailblazers:
Find out more about our Trailblazers:
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Steve has more than 20 years of experience in executive leadership in private and public sectors and across a diverse range of NSW government agencies, including NSW Treasury, Department of Premier and Cabinet, Revenue NSW, and NSW Department of Customer Service.
Steve is focussed on driving public sector innovation through a focus on customer and community, working with industry to achieve mutually beneficial outcomes, enhancing the economic contribution of agencies, and delivering strong financial stewardship.
In his current role, Steve is responsible for ensuring TAFE NSW is the leading provider of vocational training supporting the evolving needs of industry and learners in a rapidly changing economy.
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Dan is Revenue NSW's Executive Director of Taxes & Grants Products, leading the team of 700 people working in Business Taxes, property taxes and duties. Dan and his teams raise over $35bn of revenue annually and distribute vital grants to support communities and businesses. Dan has a background in banking and process improvement and has previously held business development and strategy roles at Revenue NSW.
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Ms Julie Etchells (pronouns are she/her/hers) is a long-term public servant, out lesbian, person with a disability, and mother to two beautiful human beings who are now adults, starting their own families.
Julie has dedicated 24 years to serving the Queensland Public as a public servant. Julie’s career has developed through her time predominately in service delivery and through time in state-wide services. Julie wears many hats and since 1999 has undertaken multiple service delivery, practitioner, leadership, and Senior Executive roles. Julie is currently utilising her leadership skills in the Chief Human Resources Officer role which highlights her diversity as a leader and commitment to supporting staff to ensure they have what they need to deliver services to children and families.
Julie’s extensive knowledge of service delivery, her passion for leadership and care for people combined with an interest in strategy, partnering, and diversity enables her to positively influence desired outcomes. Julie’s leadership, commitment and dedication to Queensland communities was officially acknowledged when she was awarded the 2020 Public Service Medal for her leadership and outstanding public service to children and families in Queensland.
Julie’s ongoing career aspiration is to “Make it Count”. That is, whatever role she is in, she acknowledges her privilege and makes the most of the opportunity for those she is there to serve. This includes her role as an out public servant modelling the way and showing others “it is okay to be who you are; in fact, it is brilliant – we need you to be you” and we are richer for it.
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Tina is Human Resource (HR) /People and Culture professional with 28 years of experience across an array of human resource focus areas. For the past two decades she has committed her energy to Public Service with Queensland Government and within that time she has served in HR leadership roles for over 15 years. Tina is passionate about enabling organisational performance through the development of people at all levels via the creation and implementation of initiatives, processes, policies and frameworks that contribute to positive organisational culture, capability and employee experience.
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Pia is a prolific global expert in open and digital government, and a former public servant. Pia has spent the last 20 years trying to make the world a better place, working within and around the public sector to transform public services, policies, and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies, and real, pragmatic actual innovation in the public sector beyond. Pia was one of the global top 20 most influential in digital government in 2018 and 2019, and now works as a strategic advisor to the public sector at AWS as well as a member of Apolitical’s Advisory on 21st Century Government.
More in our series on embracing organisational change:
