Saxon Rice, Chief Executive Officer of the Australian Skills Quality Authority (ASQA), discusses how the concept of leaders being able to ‘read the floor’ is fundamental to successful change management in this frequently asked question. While people want to hear from senior leaders on change, all leaders and people managers have a role to play in ensuring that the direction and project outcomes are translated into meaningful information so that everyone in an organisation knows what it means for them in their day-to-day role, and how they need to engage and get involved. Listen to Saxon’s full episode here