Damian Green, Deputy Director-General for Corporate Services at Queensland Health, talks about the critical success factors in leading transformation in this frequently asked question, drawing from experiences during the pandemic where Damian was involved in pivoting the way they delivered health services in a new way, keeping Queenslanders safe. Damian also provides his perspectives on how leaders can’t do and micro-manage everything either, so you must bring people along, align your ecosystem around the vision you want to achieve, engage with stakeholders early, and ensure that everyone is working to a guiding set of principles. Listen to Damian’s full episode here.