

Rachel Balmanno, First Assistant Secretary of the People, Communication, and Parliamentary Division at the Department of Health, Disability, and Ageing, provides four key lessons that she has learned from leaders throughout her career on approaching change, leading others, being self-aware, and taking a future-oriented approach in this frequently asked question. Listen to Rachel’s full episode here.
Rachel Balmanno, First Assistant Secretary of the People, Communication, and Parliamentary Division at the Department of Health, Disability, and Ageing, shares how she defines systems thinking in this frequently asked question, and how it involves stepping back and looking at an issue more broadly, ensuring that the context is taken into account when moving forward. Listen to Rachel’s full episode here.
Rachel Balmanno, First Assistant Secretary of the People, Communication, and Parliamentary Division at the Department of Health, Disability, and Ageing, shares how their culture initially needed to change during COVID to give their workforce the confidence that they needed to try new things, and how they created a no-blame culture through providing a high level of psychological safety and an inclusive environment which they still maintain today. Listen to Rachel’s full episode here.
Listen in as Rachel Balmanno, First Assistant Secretary of the People, Communication, and Parliamentary Division at the Department of Health, Disability, and Ageing, provides her perspective on how systems thinking, like a lot of other skills, needs to be exercised
and used regularly, and how often capacity issues and the general busyness of a workday can creep in and get in the way narrowing the focus. Listen to Rachel’s full episode here.
Listen in as Rachel Balmanno, First Assistant Secretary of the People, Communication, and Parliamentary Division at the Department of Health, Disability, and Ageing, takes us through the three key things that they are focussing on as an organisation in response to their capability review, the critical factors in achieving those, and how you must be future-oriented in approaching change in this frequently asked question. Listen to Rachel’s full episode here.