Tania Rishniw, Deputy Secretary of Employment and Workforce at the Department of Employment and Workplace Relations, has led many crisis responses throughout her career, and she speaks about this further in this frequently asked question. Tania also shares her experiences in working on the crisis response to the Montara Oil Spill in 2009, which was an unprecedented time in Australian history as it was the first oil spill of its kind. Tania had to try different things to manage it, as there was no playbook to follow, and it required a different way of operating. Listen to Tania’s full episode here