Thriving in Uncertainty - Series 4

Our new podcast series “Thriving in Uncertainty,” is where we get comfortable in ambiguity, talking with leaders as they share their personal experiences in overcoming challenges and navigating change effectively to propel their workforces forward into the future.

Together, we discuss topics including growth and adaptability, next-generation leaders, and taking the path less travelled with an impressive line-up of trailblazers from across the Australian public sector. Episodes drop weekly are available to listen to from our website or across Apple podcasts and Spotify, helping you gain fresh and unique perspectives at a time that’s most convenient for you.

Our new series takes on a more personal lens, exploring what it takes to be resilient and persevere through significant reforms, which our trailblazers have been inspired by in their own career and professional journey, and how their influencers have helped shape them into the leaders they are today.

Our Trailblazers

Found out more about our Trailblazers:

Our latest episodes:

This episode highlights the critical need to boost productivity in Australia and provides several approaches on how to turn it around. It also leaves you with the encouragement to pursue change, embrace new technology, prepare your workforce for the future, and approach and navigate regulation more thoughtfully.

Whatever it is, the way you tell your story online can make all the difference.

This episode offers practical advice on managing organisational change well through putting your people first, sharing the ‘why’ early, and providing ways for engaging your workforce from the get-go in contributing to what the change may look like to them. It also provides the difference between communication done well and when it isn’t, and emphasises the importance of everyone having leadership skills, regardless of their role, in how they support, collaborate, and learn from what others are doing around them.

Danielle Wood, Chair of the Productivity Commission, has had an incredibly busy year, and she took time out of her busy schedule to join me in our latest podcast episode to talk about how we can apply a growth mindset approach to boosting productivity. It’s a fantastic chat that highlights the critical need to boost productivity in Australia, and Danielle provides several approaches on how to turn it around.

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This episode is a masterclass in change management and future-proofing your workforce, emphasising how crucial it is to bring your people along with you to help shape and drive the narrative forward. It’s an episode that’s also packed with excellent advice from leader to leader on being self-aware in terms of your risk appetite, the factors that drive your response behaviours, and how you can plan to react differently, enabling you to lead more authentically and with empathy.

Rachel Balmanno, First Assistant Secretary of the People, Communication, and Parliamentary Division, at the department, joins us to discuss a future-oriented approach to change in our latest episode.

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This episode is an excellent example of an organisation that prides itself on being open, transparent, and collaborative in how it navigates and manages change. With a pragmatic approach to actively managing change — “don’t admire it, just get on with it” —they have helped create a workplace culture that is practical, grounded, quick, and commercially savvy in how they manage risk and support one another in meeting legislative requirements and deadlines.

Speaking with Mark Williamson, the Executive General Manager, who has been at the Clean Energy Regulator (CER), for thirteen years on the topic of navigating change, it’s clear that as an organisation, they have had to get very good at managing ongoing change at pace, which is highly aligned to their purpose of accelerating carbon abatement for Australia and how from doing this, adaptability to change has become a permanent part of their organisational DNA.  

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This episode offers an honest reflection on leading and managing rapid organisational change, highlighting some of the challenges that arose from significant growth in recruiting a new workforce that had to come together quickly to start delivering on an expanded remit of work.

The Climate Change Authority has undergone a significant period of growth over the past few years. From a micro agency of just nine people to an agency of sixty-five in just 18 months, it must have felt like establishing a new organisation, and by many measures, it was.

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This episode is an excellent reminder that while, for many leaders that are comfortable with change and may already be working in the future state that they’ve been part of designing, it can be easy to forget that others in the organisation may not be on the same page, and may see and experience change differently. Leaders who can ‘read the floor,’ translate that direction, and make the change journey meaningful to everyone can effectively foster adaptability in their team and achieve long-lasting change.

As the world becomes increasingly uncertain, the ability to adapt in organisations is becoming increasingly important. Saxon Rice, Chief Executive Officer of the Australian Skills Quality Authority (ASQA), joins us in our latest episode to discuss this and more on the topic of fostering adaptability in teams.

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This episode offers a unique perspective of an Aboriginal leader in the public sector and how cultural traits embody a growth mindset approach to change by providing an advantage in the ability to sit in uncertainty, think about the bigger picture beyond today, the importance of learning from others, and how honouring the past also plays a key role in caring for the future.

In a sector where we talk a lot about inclusivity and embracing diverse perspectives and experiences, Carlyn Waters, Deputy Chief Executive Officer, and Chief Operating Officer at the Australian Institute of Aboriginal and Torres Strait Islander Studies, exemplifies what this means in practice as she explains how she has approached traumatic programs of work in her career with a growth mindset and how by thinking about what her ancestors would say and what her descendants would expect of her helped her to stay at the table and try and do the best that she can.

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This episode offers an honest reflection on how our values and aspirations, even from an early age, can guide us throughout our careers. It also demonstrates that knowing your strengths and recognising strengths in others around you can help you all work towards a shared vision with the authorising environment to achieve great outcomes.  

The benefit of hindsight is that you can see how things from your past have carefully placed the pieces together to create the path that you’re on. Our next trailblazer, Sandy Pitcher, Chief Executive at the Department of Human Services for the South Australian Government, joins us in our latest episode to talk about this as she reflects on her career. Sandy shares her experiences in growing up in a small country town, how having the desire to change the world led her to the public service, how she rises to the task of many challenges she has been given, and the important lessons she has learned along the way in knowing what your strengths are, using them, and letting others step up in using their strengths towards a shared vision and authorising environment.

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This episode showcases an engaging and authentic leader whose experience in crises and uncertainty offers excellent advice on overcoming challenges, managing risk, innovating, and building resilience.

Do your employees operate with a license to innovate? It's an interesting concept. When you have a real problem to fix where usual solutions haven't worked, understanding the benefits and risks of innovating and articulating that to others around you gives you a licence to try a new and different way forward. But you have to be prepared for failure to be a part of that. Tania Rishniw, Deputy Secretary of Employment and Workforce at the Department of Employment and Workplace Relations (DEWR) joins us in our latest episode to talk about this and much more about how failure can lead to your biggest success.

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This episode is a masterclass in leading transformations. It will provide any leader with expert advice on leading change, fostering agility and adaptability in teams, and delivering successfully.

Having worked on several significant transformation projects across Queensland Health, eHealth Queensland, and Gold Coast Hospital and Health Service, Damian Green knows a thing (or ten) about what factors are critical in leading successful transformations and delivering them in uncertain times. Damian is currently the Deputy Director-General of Corporate Services at Queensland Health, and he joins us in our latest episode to discuss fostering adaptability in teams.

This episode affirms that to create great teams, you have to work hard at it. Deb shares that the cornerstones of great teams are built on relationships, a clear and shared purpose, and a diverse makeup, and these factors will always be fundamental in leading high-performing teams now and in the future.

Deb also discusses the pivotal role that recruitment plays in ensuring you have the right fit for your team and how evolving your hiring approach to recruit talent can help you succeed in filling key skills gaps.  

What makes a team great? It may seem like a simple question, but the reality is that great teams don’t form and work well together by chance; there is a lot of investment required in making them high-performing. Deb Jenkins, Deputy Secretary of Corporate Enabling Services and Chief Operating Officer for the Department of Employment and Workplace Relations, joins us in our latest episode to talk about fostering adaptability in teams.

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Our next Trailblazer has over forty years of experience in information technology and digital media in Australia, New Zealand, the USA, and Asia, leading companies such as IBM, Apple, Microsoft, ninemsn, and Xero, and as a result, has been on the frontline of every significant technological shift and economic shock since the 1980s. Steve Vamos, Global Executive, and former CEO, joins us in our latest episode to discuss this further as he reflects on his career and provides insights from his book, “Through Shifts and Shocks – Lessons from the Front Line of Technology and Change.”

Steve’s experience on the frontline of uncertainty has provided him with a unique ability to get straight to the point of what leaders must do today: establish great teams, maximise the potential of individuals in their workforce, effectively achieve alignment of aspirations at every layer of the organisation, and approach challenges with the right mindset.

This episode is a must-listen for leaders today who face increasing uncertainty and volatility.

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This episode is a great example of a leader who is passionate about creating an organisational culture that’s focussed on stewardship, built on deep collaboration, and comprised of leaders at every level who add to the culture by enabling stewardship and innovation and creating a convening role with the broader ecosystem.  

It also conveys a powerful message of the impact that leaders can have in seeing things and pathways for others that they can't necessarily see for themselves and how, with the right encouragement, it can profoundly impact their career journey in a really positive way.

When our next Trailblazer took up the challenge to take on the role of CEO and lead the Australian Digital Health Agency at the height of the pandemic, she felt that it was a near-impossible place to lead from, considering the limitations of not being able to be in the same physical space as most of the staff. But on reflection, Amanda Cattermole now sees how this has shaped the flexible and hybridised work environment that’s now fundamentally everywhere. In our latest episode, Amanda joins us to talk about taking the path less travelled and leading in uncertainty.  

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This compelling episode offers great advice to other leaders on shifting from knowledge organisations to learning organisations and on how important it is to be open, adaptable, and resilient to foster a continuous learning mindset in your workforce.

When you've had a thirty-five-year-long career that spans industries and sectors as our next Trailblazer has, you have the benefit of seeing how organisational learning has changed and if it's changed for the better or worse. Tim Beresford, Chief Executive at the Australian Financial Security Authority, or AFSA, joins us to talk about this and much more in our latest episode on becoming a learning organisation.

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This episode is an excellent example of a learning organisation that is curious and generous with its knowledge sharing and a leader who is passionate, authentic, and respectful in helping his workforce work in uncertainty.

What does learning look like in an organisation when a high proportion of your workforce is already doctorate-level educated, formally trained marine scientists and former teachers? Josh Thomas, Chief Executive Officer at the Great Barrier Reef Marine Park Authority, talks about this and much more as he joins us to discuss becoming a learning organisation in our latest podcast episode.

 

As CEO, Josh explains how risk is a key element that drives their organisational strategy and how they approach learning and development, as understanding risks in your environment is critical in understanding what you need to learn and lean into, and if an organisation is calibrated to understanding medium to long term risks, it will be more proactive in addressing challenges and returning value to stakeholders.

Our next Trailblazer’s interest in history and learning from it, particularly the history of labour movements and work, has been a common theme that has led her throughout her fascinating career. Marie Boland, Chief Executive Officer at Safe Work Australia, discusses this further in our latest episode on Taking the Path Less Travelled.

Listening to Marie's story of growing up in Ireland and how her dad used to take them around to see the statues and tell the stories of famous people, including great union leaders, helped to fuel her interest in history. Marie talks about moving to Australia and how working in museums ultimately led her to study law and work in industrial relations.

It's an episode that cements how your interests and passions can lead you to be on the path you're meant to be on, no matter which twists and turns it includes.

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For many leaders in the public sector, there are very few times in your career when you have the opportunity to develop a new agency for a state government entity. Our next Trailblazer, Marina Bowshall, had the chance to do just that as she took on the Chief Executive of Preventive Health SA role in September of 2023. Marina joins us in our latest episode to talk about her experience in leading through a machinery of government change.

Listen in as Marina shares how the biggest challenge in leading this MoG change was the cultural change and bringing people along with the change to see themselves in it, and the strategies she used to build an open door policy and establish rapport with teams, which involved meeting with every team, regardless of size, to understanding each teams priorities and passions, and how she used the fascinating insights she gleaned from these meetings to offer further support, increase collaboration and deepen engagement across the workforce.

It’s a great episode for anyone who is leading change or experiencing change in their organisation. Through engagement and consultation, you can achieve strategic alignment, improve collaboration, encourage knowledge sharing, and bring a little more laughter into your organisation, too.

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Tuesday 1 April

As an experienced leader who has worked across multiple industries and now is the Chief Executive Officer of the National Offshore Petroleum Safety and Environmental Authority (NOPSEMA), our next guest, Sue McCarrey, has certainly seen her share of times when things haven’t gone according to plan or achieved an unexpected outcome. Sue joins our latest podcast to discuss how challenges can lead to your biggest success.

 Sue provides an honest reflection from earlier in her career when she was younger, and how, like many of us, she would often perceive things that didn’t go to plan or when things went wrong as failures and take them to heart. Sue shares that as time goes on and you build your experience in your career, you develop the ability to look at things more critically, observing what’s occurred and distinguishing if it was really a failure, if it was potentially inevitable, or if it’s something you can look at to see then the opportunity to do it differently.

 It’s a great episode that will challenge your thinking about failure and how you can support and encourage younger members of your workforce to be resilient, courageous, and confident.

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Monday 24 March

It was a privilege to talk with Liz Tydd, the Australian Information Commissioner, as she shared the future of the Office of the Australian Information Commissioner or OAIC with us and how their postural organisational changes over the past year have positioned them to be at the forefront of being a contemporary regulator.

In this special broadcast edition of our podcast series on Thriving in Uncertainty, Liz takes us through the latest figures on data breaches from their recent report. She explains how an additional dimension of misinformation (e.g.,  deepfakes) can become an accepted truth in the mind of the audience, highlighting how even the human brain is grappling to adjust to this very real and growing threat and its manifestations.

In this enlightening episode, you’ll also learn the OAIC’s latest thinking on the eight key elements in ensuring there is a human-rights-centred approach in the AI space and how essential it is for their workforce to be committed to preserving human rights, be curious and work collegially, and how the organisation has developed four pillars to manifest in their culture and operations which are proactive, proportionate, purpose-driven, and people-focussed.

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Thursday 20 March

Serving as a diplomat in Mexico City, Lima in Peru, and London, David MacLennan, CEO, City of Vincent, describes himself as a student of cities, and that interest was deepened in joining the Western Australian Department of Planning and being involved in the planning of metropolitan projects. Serving as CEO of the City of Vincent for the past five years, David has come full circle, being directly responsible for delivering projects on the ground that directly impact the community.

We often talk about leaders inheriting existing work cultures, but for many CEOs coming into an existing organisation, they also inherit existing ‘to-do lists’ as well as projects and processes on service delivery too. David shares his journey of learning how he got comfortable in his new role, how important it was in determining priorities and what to tackle first, and how he developed a structured way to allocate his time and energy to deliver on what his stakeholders wanted, and what he needed to improve internally with his workforce to do it.

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Tuesday 18 March

We know that there are many modes of learning. One that has been spoken about in recent episodes as critically important is on-the-job learning and how, knowledge sharing between peers, even from different areas of an organisation, can help fuel new ideas and ways of working.

Another important learning and development opportunity in the APS is mobility. In our latest episode, Sam Palmer joins us to discuss this and so much more on the topic of learning organisations. Sam is Secretary and a Fellow of IPAA and currently serves as APS reviewer on the independent capability review of the Commonwealth Department of Education on secondment from Austrade.

If you're thinking about taking on a new or different opportunity or how, as a leader, you can help your staff grow and develop, this is definitely an episode that you won't want to miss.

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Tuesday 11 March

We are thrilled to present our exclusive broadcast with David Thodey, who joins our podcast to discuss Innovating in Uncertainty. David is a Business Leader with a career active in business, healthcare, public policy, innovation, tertiary education, the environment, and corporate governance. He has over 30 years of experience, including previously being the CEO of Telstra and CEO of IBM Australia and New Zealand.  

In our latest episode, we catch up with David to discuss the concept of "Innovating in Uncertainty." Together, we discuss the continued importance of driving innovation in a rapidly changing world that brings uncertainty with it and how great leaders are those who can adapt to the ambiguity that surrounds them.

David has the unique ability to provide pragmatic advice intertwined with examples throughout his career, spanning industries. Through his experience and knowledge of the APS, he also offers specific perspectives for the public sector, acknowledging the unique and strong position that APS leaders have in their ability to lead in ambiguity.

Listening to David inspires you to approach things new and differently, not just because you should, but because you feel compelled to do so to make a difference.

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Thursday 6 March

Tim Bullard, Chief Executive Officer at the Australian Institute of Teaching and School Leadership (AITSL), joins us in our latest episode to discuss adaptability. Tim knows too well how adaptability can directly influence your engagement at work, having managed the Department of Education and then the Department of Education, Children, and Young People in Tasmania through tremendous amounts of change, including COVID-19, a merger of two organisations, and other significant events.

Tim also provides his perspectives on how to develop adaptability within the workforce, the importance of having a growth mindset to always be learning and looking at how things can be done differently, how organisations need to inject some fun back into the workplace, how crucial it is to leverage the skills and talents of every generation in your workforce, and how essential it is to be responsible for your own wellbeing in taking time out for yourself which then, in turn, will make you more available for others.

This 30-minute episode is packed with practical, knowledgeable, and encouraging advice from an energetic leader in the education industry.

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Tuesday 4 March

The Australian Radiation Protection and Nuclear Safety Agency (ARPANSA) 's work is incredibly important. ARPANSA is  Australia's primary authority on radiation protection and nuclear safety, regulating all aspects of Commonwealth activity in the radiation space. Its mandate is to assist in maintaining the safety of Australia's people and biota in the face of potential radiation risks. Dr Ivan Williams, the Chief Medical Radiation Scientist at ARPANSA, joins us in our latest episode to discuss the topic of becoming a learning organisation.

Due to the nature of the work that ARPANSA delivers, there is an expectation that staff invest in their own learning and development. In this compelling chat, Ivan outlines the vast range of methods that they use to galvanise learning across the organisation, and the modes of learning which are most important to them.

It's a great conversation that provides an understanding of the critical work that ARPANSA provides to Australia and how, as an organisation, they prioritise learning while delivering their huge and essential remit.

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Thursday 20 February

We often speak about the importance of everyone continuing to learn. After all, learning, in its essence, is about being alive. While some may approach learning with curiosity and be open to the possibilities it may provide for us, others may find it overwhelming to be able to decide in the direction to go. David Coltman, Chief Executive of TAFE SA, joins us to discuss this and much more in our latest podcast episode on change resilience.  

David shares his perspectives on the role of leaders going forward in helping people find pathways through what can feel like a dense forest at times.

He’s also no stranger to leading in challenging times, having come into TAFE SA at a time when the organisation needed to transform and be led in a new direction. David reflects on that time, having moved from Victoria to Adelaide for the role, and how he used that journey in becoming South Australian to humanise himself with his new workforce rather than it just being about becoming the new Chief Executive of TAFE SA.

This episode isn’t just a masterclass in leading change, it’s also a great example of how to lead authentically and with kindness.

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Tuesday 18 February

An open-minded approach to leadership and working with others is a highly desirable attribute that staff look for in a leader. After all, if you have a new idea or want to give feedback on a change or a project, knowing that you can approach these leaders, have a constructive dialogue, and work together to solve it is helpful.

Tess Bishop, Chief Operating Officer and Deputy Secretary of Strategy, Enterprise, and Engagement at the Department of Agriculture, Fisheries, and Forestry (DAFF), is one of these leaders. She joins us in our latest episode to discuss a growth mindset approach to change.

Tess is a passionate and energetic leader with an open-minded approach to leading others. We hope that you will feel as uplifted as we did after listening to our conversation.

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Thursday 13 February

Judith Formston, Deputy Chief Executive of Corporate Services at the Department of Health and Wellbeing SA, joins us in this episode to discuss authentic leadership. Judith shares her experience leading others by showing her human side, which helps her team realise she is just like everyone else.

She also provides strategies for how her organisation fosters connections to create a safe space where everyone is invited and feels that they can express themselves freely through a range of initiatives, that help workers to disconnect from the workplace, but connect with each other, including coffee breaks, Friday night wines, groups, and communities of practice.

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Tuesday 11 February

Gina is the General Manager of People and Culture at the Australian Competition and Consumer Commission (ACCC), and she joins us in this episode to share her experiences of grit and the ability to persist and lead others through uncertainty. Together, we break down the stigma attached to making mistakes and how courageous leaders can pause and reflect when the emotions are running high and admit to their workforce that they don’t always have all the answers.

Gina also shares her perspectives on managing a hybrid and geographically dispersed workforce, including how working together has changed the importance of how contact with people remotely has to be more deliberate than in the office and how creating rituals and ways of working can encompass individual needs and embrace the needs of a diverse workforce.

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Thursday 6 February

Martin Hehir, the Deputy Secretary and Chief Operating Officer for the Governance and Corporate Group within the Department of Prime Minister and Cabinet, joins us to share his experiences in the public sector of Taking the Path Less Travelled.

As an experienced public servant, Martin has led teams in the Commonwealth and ACT governments. In this episode, he takes us back to the start of his senior leadership career by providing us with invaluable insights into how he has adapted his leadership style to take on a new role in a new department, and how the importance of communication helped him to navigate unfamiliar territory where his team increased by a factor of 20.

Martin also shares the importance that a couple of mentors played at this time in his career in helping him to stay real and honest with himself, which are invaluable attributes today for leading authentically. He also shares his key learnings from experiences in putting together multi-disciplinary teams and how fostering creative tension respectfully and engagingly can contribute to making sure that the right outcomes are achieved.

This open and honest conversation with Martin has many great takeaways, and we hope you enjoy it as much as we do.

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Tuesday 4 February

Failure is often regarded as a bad word in the workplace. No one wants to fail or intentionally sets out to, and it can make you feel pretty terrible when something you are working on goes wrong. Reframing failures positively by rallying around those colleagues and helping them work through them can turn failures into successes, and importantly, it can build resilience in a team, which is essential for embracing challenges, turning them around, and thriving in uncertainty.

Joining us to discuss this further is Maree Bridger, Chief Operating Officer at the Department of Infrastructure, Transport, Regional Development, Communications, and the Arts.

In this compelling chat, Maree shares experiences from her career from times when things haven't gone to plan and how she has kept moving forward and turned things around through active listening and engagement. She also offers a different perspective on how organisations view innovation and how often, when you are in the trenches, you don't necessarily look around you to realise how far you've come.

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Tuesday 28 January

Developing, supporting, and guiding this next generation of leaders is imperative. Erma Ranieri, Commissioner for Public Sector Employment for South Australia, joins Andy this week to discuss the topic of next-generation leaders and offer her lived experiences of being an authentic leader who’s driven to support others through a whole-person approach and provide fairer opportunities for all.

Erma shares examples of some of the numerous mentoring programs that she’s led, detailing what it means for leaders to take a whole-person approach to support their workforce’s mental health and how she’s used her past setbacks to forge a new path for others in avoiding the disadvantages that she encountered earlier in her career.

It’s a powerful conversation that will leave you wanting to make a difference in supporting those around you.

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Tuesday 10 December

You often hear about 21st-century leaders in government, but what about 22nd-century leaders? It’s an intriguing concept to ponder, especially considering that Gen Alpha, children born between 2010 and 2024, will play an pivotal role in stewarding our community, country, and world into the next century.

Join us in exploring this topic and much more with Kate Driver. Kate is the CEO of IPAA ACT and the co-founder and board member of the CoRE Learning Foundation, linking education, industry, community, and government to meet the needs of students and deliver future sustainable workforces for the Australian Industry.  Listen in as Kate moves beyond the excitement of science fiction hype to provide pragmatic insights on the jobs and industries of the future, framing the importance of sustaining and improving life for humans at scale.

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Tuesday 3 December

In part two of our conversation with Dr Rachel Bacon, Deputy Commissioner of Integrity, Reform and Enabling Services at the Australian Public Service Commission, we discuss the APS Reform, which she has been heavily involved with, and how she keeps herself and others motivated on long-term projects that are hugely significant, have many initiatives attached to them, and require enormous patience and perseverance.  

Listen in as Rachel shares the details of the design approach for the APS Reform Agenda, including how they determined the six guiding implementation principles using extensive research they conducted into global best practices on similar-scale projects. She also provides an introspective look at how she remains resilient and perseveres on long-term change projects .

Tuesday 26 November

This is part one of our two-part episode on a growth mindset approach to change with Dr Rachel Bacon, Deputy Commissioner of Integrity, Reform, and Enabling Services at the Australian Public Service Commission.

In part one, we delve into the components of a growth mindset and integrity within the APS with Rachel. She explains how the literature on high-potential leaders has evolved over the past decade: once focused on high IQ as the primary predictor of leadership potential, the emphasis has shifted toward the importance of a growth mindset. Rachel discusses how a growth mindset is closely tied to learning agility, which involves curiosity, openness, and a willingness to continuously learn. This openness to new experiences transcends culture, age, and gender.

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Tuesday 19 November

In episode three, we are steering off course - literally! Mandy Young, Chief Executive at the NSW State Insurance Regulatory Authority or SIRA, joins us to discuss ‘Taking the path less travelled.’

Mandy has diverse leadership and public sector experience, with a background in social work at the Department of Communities and Justice. She has also worked as the Deputy Secretary and Chief Operating Officer for the NSW Department of Customer Service during COVID-19. During this episode, Mandy provides specific examples from her time during these roles and the significant involvement and subsequent impact of the initiatives that Mandy has driven and been responsible for.

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Tuesday 12 November

In our second episode, we are joined by Jody Grima, Chief People Officer at the NSW Department of Customer Service, for an open and compelling conversation as we talk about leading change and preparing workforces for the future.

Jody shares how there is no 'rinse and repeat' process for approaching change and that the first step is to be on the ground, understand the environment in which you're working with, what the culture is, and sensing the appetite for change. She also talks about other critical success factors, such as transparency and communication, and how without these, you risk losing trust very early on in the change process.

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Tuesday 5 November

In our first episode, we are joined by Janet Schorer, a senior public sector leader and Chief Delivery Officer at TAFE NSW, to discuss growth and adaptability. In this open and inspiring chat, Janet shares experiences from her early career of how other leaders helped her grow and develop and how she leans on these experiences to grow and develop others today. She also explains how important it is for leaders to put themselves in someone else’s shoes, acknowledging that the world is now different from what it was, that workplaces themselves are different too, and that it’s through a connection with purpose that you can keep yourself, and your team, motivated through times of continuous change and uncertainty.

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Thriving in Uncertainty – episode one

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Series three – Solving the Capability Gap – episode five