Having worked on several significant transformation projects across Queensland Health, eHealth Queensland, and Gold Coast Hospital and Health Service, Damian Green knows a thing (or ten) about what factors are critical in leading successful transformations and delivering them in uncertain times. Damian is currently the Deputy Director-General of Corporate Services at Queensland Health, and he joins us in our latest episode to discuss fostering adaptability in teams.

Listen to episode twenty-seven:

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About this episode:

**This episode is a masterclass in leading transformations. It will provide any leader with expert advice on leading change, fostering agility and adaptability in teams, and delivering successfully.**

Damian was previously the Deputy Director-General of eHealth Queensland, leading Queensland’s public health digital modernisation agenda, which included the state’s ICT response to the COVID-19 pandemic, virtual healthcare, digital hospitals, and digital uplift in rural and remote Queensland.

In this episode, Damian shares his learning from working through emergency responses. He discusses how Queensland Health, with a workforce of 127,000 people, has built and exercised the ability to mobilise quickly through its management of natural disasters such as cyclones and bushfires. Damian also drills down that, in essence, transformations are about trying to do something differently and that leaders can’t do it on their own – they have to bring people along the journey with them, who are working to a common set of principles, and have good mechanisms in place to get feedback early on and enable stakeholders, including the community to ask questions.

Listen in as Damian provides his unique perspective on the communication aspect in transformation projects and how over-communicating is saying the same thing over and over but not hearing the feedback, responding accordingly to it, or tailoring messages for specific audiences. He also reflects on a time when he was working for eHealth Queensland in designing a new IT system overnight and delivering it in a critical timeframe, which he describes as “flying the plane while we were building it,” and how beneficial he has found setting up an emergency management committee ensuring one officer is accountable for making decisions is critical in helping everyone work in an agile way successfully.

Find out more about this Trailblazer:

Damian Green

Deputy Director-General, Corporate Services

Queensland Health

Damian Green is the Deputy Director-General, Corporate Services in Queensland Health. The Corporate Services Division partners with the Department of Health and Hospital and Health Services to provide contemporary expert advice and specialist corporate services. The Division works across the health system to deliver services such as Business Services, Corporate Enterprise Solutions, Finance, Governance, Assurance and Information Management, Human Resources, Legal, Supply Chain and System Procurement.

Previously Damian was Deputy Director-General, eHealth Queensland and led Queensland’s public health digital modernisation agenda, including Queensland’s ICT response to the COVID-19 pandemic, virtual healthcare, digital hospitals and digital uplift in rural and remote Queensland.

Damian has held the role of Executive Director, Digital Transformation & Chief Information Officer, Gold Coast Hospital and Health Service. Damian led the delivery of Gold Coast Health’s two-year journey to become a fully digital hospital and was pivotal in driving continuous improvement in health service delivery and quality.

Prior to working with the Gold Coast HHS, Damian worked in professional services organisations for sixteen years specialising in managing implementation of strategic organisational change within the public sector.

Damian’s qualifications include Bachelor of Economics (Hons), Bachelor of Arts, Change Management Qualification (AGSM). He is a Fellow of the Australian College of Health Service Management, Fellow of the Australasian Institute of Digital Health and an Adjunct Professor of the School of Business Strategy and Innovation, Griffith University. Damian is also a Board Director of the Gold Coast Primary Health Network and Board Chair of the Australasian Institute of Digital Health.

Tune in next week as we speak to a new trailblazer in another episode in our series on Thriving in Uncertainty.

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