Series three – Solving the Capability Gap – episode four
According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. But in the public sector specifically, there has been much trepidation about where to use it, how to use it, and, importantly, ensuring that it is used safely with the proper guardrails in place.
James Christie, Director of Artificial Workflow, and a guest instructor on our Elevate course on Enhancing Processes with AI, joins Andy to discuss the increasingly popular and in-demand skill of AI. Listen in as James answers the fundamentally essential questions on learning AI skills, including if having a technical background is necessary in learning AI, what the best use cases are in getting started, what other skills are complementary to learning AI skills, and the five critical success factors in implementing AI in an organisation. You will also want to take advantage of James's checklist to get going with AI in your organisation, which is provided as a download below.
We hope that you have been enjoying our podcast series on Solving the Capability Gap.
Already, we've had the pleasure of being joined by three phenomenal trailblazers who have shared their insights and top tips on how leaders can build workforce capability in their organisations to prepare for the future.
In today's episode, we hone in on arguably one of the most important skills everyone will need to learn, regardless of their position, going forward: AI.
According to LinkedIn's Workplace Learning Report for 2024, 4 in 5 people want to learn how to use AI in their profession. But in the public sector specifically, there has been much trepidation about where to use it, how to use it, and, importantly, ensuring that it is used safely with the proper guardrails in place.
James Christie, Director of Artificial Workflow, and a guest instructor on our Elevate course on Enhancing Processes with AI, joins Andy to discuss the increasingly popular and in-demand skill of AI. Listen in as James answers the fundamentally essential questions on learning AI skills, including if having a technical background is necessary in learning AI, what the best use cases are in getting started, what other skills are complementary to learning AI skills, and the five critical success factors in implementing AI in an organisation. You will also want to take advantage of James's checklist to get going with AI in your organisation, which is provided as a download below.
Listen to episode four:
Also available through Apple Podcasts and Spotify:
Download the full transcript of episode four:
Download James’s AI Adoption Checklist:
Find out more about this Trailblazer:
James Christie is a co-founder of Artificial Workflow, an AI solutions firm that has developed a flexible AI platform called Echobase, that can support a range of consulting and business use cases.
James has spent a significant proportion of his career working for an international FMCG company and in consulting with EY and boutique firms practicing in the areas of corporate, organisational and customer strategy.
Please tune in next week as we conclude our series on Solving the Capability Gap with Maeve Neilson, General Manager of Health, Safety, and Security for the Ministry of Justice in New Zealand, as she shares her unique perspectives and advice for leaders on how to foster a culture of continuous learning in your organisation.
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Embracing organisational change - episode 5
Thanks for listening to our second podcast series on embracing organisational change. We hope you’ve found the insights our trailblazers shared valuable.
In our fifth and final episode of this series, we are tackling a significant change that’s on the minds of most public sector leaders today: how to adopt new technologies responsibly.
According to a recent McKinsey report, more than half of global survey respondents on AI said that they had adopted AI in at least one of their business units, and nearly two-thirds expected that their company’s investments in AI would increase over the next few years. Yet according to Boston Consulting Group, Australia lags globally, with around 70% of Australian organisations yet to succeed in delivering digital transformation, a critical first step to succeed in AI.
Pia Andrews, a global expert in open government and digital government transformation and former public servant, joins us to navigate this important change and provides her unique global and local perspectives on how public institutions can approach the responsible adoption of AI. In this episode, Pia shares her six fundamental questions that the public sector must answer when designing for trust, which are part of The Trust Framework for Government Use of AI and Automated Decision Making whitepaper she developed and her top tips on getting started.
Listen to episode five:
Also available through Apple Podcasts, Spotify and Google Podcasts:
Download the full transcript of episode five:
Find out more about this Trailblazer:
Pia is a prolific global expert in open and digital government, and a former public servant. Pia has spent the last 20 years trying to make the world a better place, working within and around the public sector to transform public services, policies, and culture through greater transparency, democratic engagement, citizen-centric design, open data, emerging technologies, and real, pragmatic actual innovation in the public sector beyond.
Pia was one of the global top 20 most influential in digital government in 2018 and 2019, and now works as a strategic advisor to the public sector at AWS as well as a member of Apolitical’s Advisory on 21st Century Government.