Deb Jenkins, Deputy Secretary of Corporate Enabling Services and Chief Operating Officer at the Department of Employment and Workplace Relations, reflects on a time earlier in her career when she used emerging technologies like the internet and when emails began to replace the use of sending faxes. Her advice on this frequently asked question is not to be scared of new technologies, as they will eventually become the norm; instead, approach them with curiosity and experimentation in a safe environment. Deb also provides further examples of the things her team has been doing. Listen to Deb’s full episode here.